Trust and safety with people looked after.
Content moderation, fraud review and policy enforcement, run by trained teams who get wellness support on every shift.
What we handle
Content moderation
Reviewing text, images and video against your community guidelines.
Fraud and abuse review
Spotting suspicious accounts, orders and behavior patterns.
Appeals handling
Fair second reviews with a clear, documented decision.
Policy support
Turning your policy into decision guides agents can apply consistently.
Escalation queues
Sensitive cases routed to specialist reviewers fast.
Quality calibration
Regular calibration sessions keep decisions consistent across the team.
How we run it
A plan with dates you can hold us to.
Write the rulebook
Policies become clear decision guides with examples.
Train and calibrate
Reviewers are tested on real cases before they go live.
Protect the team
Rotation, breaks and wellness support are part of every schedule.
Report the trends
You see what is being flagged and why, every week.
A good fit for
Questions we hear often
How do you support moderators?
Shift rotation, scheduled breaks and access to counseling are built into every program.
Can you use our moderation tools?
Yes. Reviewers work in your tools or ours, whichever you prefer.
How is consistency measured?
Through regular calibration sessions and scored review samples.
Related services
Ready to talk about trust and safety?
A solutions lead will reply within one business day with a first plan.